Error when opening Quotes - 'incorrect syntax near the keyword 'AND'

Owned by Beth Blok (Unlicensed)
Last updated: Nov 21, 2022 by Mike SheenVersion comment
1 min read

Problem

Launching the Quotes form or drilling to a quote from a debtor record and creating a new quote errors 'Incorrect syntax near the keyword 'AND'

Solution

This error occurs when the Invoicing system setting ShowOnlyUserDebtors is ticked and the logged in user is not attached to any debtors in the database.  

 

Solution is to either:

  1. turn off the System Configuration > Invoicing setting ShowOnlyUserDebtors; or

  2. attach relevant users to appropriate customer records in the Main > Groups tab of each debtor record