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Jiwa 7

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  • Jiwa 7 User Guide
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  • REST API
  • Jiwa BI
  • Warehouse Management System
  • FAQs
  • Troubleshooting articles
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      Invalid column name 'ActiveLogin'
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      Fix assembly reference error in plugins when reported upon import
    • Reducing the size of the database
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        Delete documents attached to Quotes based on criteria
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      Pantry List may give error if sell price is 0.00 - Cannot divide by zero
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      Improve database performance
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      'Creditor warehouse not found' error reported when loading inventory in a newly upgraded 6.5.13 database
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      'Currency record not found' when running period rollover on Creditors
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      'Key already exists' error is reported opening a form e.g. EFT / Cheque Payments
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      Activating a transaction reports an error - '...unable to insert into GL_Ledger ...'
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      Ageing of transactions during Period Rollover can apply Period Rollover Date
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      All users are locked out of the system - how can this be corrected?
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      An error is reported when invoicing Import Costs in a Shipment - apportioned costs need to balance
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      Apportion and invoice import costs simultaneously before stock has been booked in creates an incorrect journal - 7.00.175
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      Archiving sales order data error - 'CREATE TABLE permission denied in database ...'
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      Archiving sales orders errors
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      Barcode scanner is dropping the first character when searching for sales order numbers
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      Bill Complete invoices repeat lines for every snapshot rather than consolidating on the last snapshot - 7.02.00.00 and 7.02.01.00
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      BMMGT010 - Bill of Materials Component WIP is not reporting components correctly where output > 1. Grouping by Work Orders is not available
    • Can I run V6 and V7 on the same server?
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      Cannot Connect to the SQL Server or Logon Failed
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      Cannot insert duplicate key row in object ....
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      Changes to the ledger account are not retained when entered in Write On or Write Off amount in Debtor Adjustment form
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      Copying a quote and changing the debtor before saving did not ask if prices were to be re-calculated
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      Creating a 7.00.175 to 7.02.01 databases under SQL2017 and higher errors 'Could not import package...'
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      Creating a new Jiwa database where Australian Dollar is not the local currencies sets both as Local
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      Creditor remittance email did not have tokens for FX values
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      Creditor Transaction Archiving fix to "String or binary data would be truncated".
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      CRM Dashboard - 'Hierarchical Chart Error - There must be at least one row and one numeric column and data must all be positive values'
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      CRM Dashboard "My Customer Invoices Overdue" displays incorrect data
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      CRM dashboard errors 'Execute permission was denied on the object 'RecIDList'
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      CRM Dashboard My Customers sales for Sales This Month are incorrect - 7.01.00, 7.02.00 and 7.02.01
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      CRMGT040 - Creditors Listing - Transaction Due Date Report - V 7.00.175.00 SR13, V 7.02.01 SR4
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      CRMGT041 - FX Creditors Listing - Transaction Due Date is ignoring the FX Creditor Only parameter
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      CRTRN011 and CRTRN012 reports for creditor sourced transactions are reporting incorrectly
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      Current month sales are not displayed in the Pantry List - 7.02.00 and 7.02.01
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      Customer Activities tab - Unprocessed Sales to include Job Costing invoices and other non inventory items
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      Customer Activities > Processed Sales tab takes a long time to load
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      Database Login dialog box for JiwaReports is loaded when trying to print any report
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      DB GL Reconciliation Report can give variance between Current Year Open + Current Year Movement and Next Year Open - 702.00 and 7.02.01
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      DBINF025 - Debtor Contact details does not display Secondary and Tertiary data - 7.00.175, 7.02.00, 7.02.01
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      DBINF025 - Debtor Contact Details Report
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      DBTRN010 - Debtor Transactions Report - 7.00.175, 7.02.00 and 7.02.01
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      Debtor Address Labels does not filter by Postcode
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      Debtor Child sales orders do not appear in the Parent / Head Office account - 7.00.175 SR10 and prior
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      Debtor Parent Price element is not being applied to child debtor accounts
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      Debtor Payment and Allocations screen display whole dollars only 7.00.175
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      Debtor Sales tab errors where the General Ledger periods are non standard 'Object reference not set ...' 7.00.175
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      Debtor System Template form will not load where there are no templates in a 7.02.01 database
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      Debtor System Templates errors with a Duplicate Field Name issue when using the same field name in different templates
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      Deleting a line on a sales order credit note errors on Total of SO_LineDetails.Quantity
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      Deleting warehouse back orders did not update the IN_OnBackOrder table - 7.02.00
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      EFT / Cheque batch does not activate and there is no error message - 7.00.157, 7.01.00 and 7.02.00
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      Emailing errors 'Operation unavailable (Exception from HRESULT ....GetActiveObject'
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      Emailing may report an error 'String or binary ...' in some cases
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      Error adding line to Warehouse Purchase Order "Could not find an inventory item with inventoryID of 'nnn'.
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      Error logging in to a newly upgraded database - duplicate key value supplied
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      Error performing a yearly roll-over in a Azure 7.00.157 database 'Master.dbo.SysProcess .. is not supported in this version of SQL'
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      Error reported saving changes to a sales order that quantities do not match