Generic Dashboard is slow to load and eventually reports a timeout error message

Generic Dashboard is slow to load and eventually reports a timeout error message

Problem

When opening the generic dashboard at System Settings > Dashboards > Generic Dashboard, a timeout message is displayed after an extended wait.

Solution

1. Run the attached SQL Script  (written for a Jiwa version 7.0.157 database -  )

2. Replace the JiwaDashboardUI.dll in the Jiwa deploy folder (default is C:\Program Files (x86)\Jiwa Financials\Jiwa 7) - the dll is contained in .  Download the rar file and unzip the included dll.

 

Advance SQL Programming skills required

Completing this troubleshooting article requires advanced SQL Programming ability.

 

Downloads

 

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