/
CRM Dashboard "My Customer Invoices Overdue" displays incorrect data

CRM Dashboard "My Customer Invoices Overdue" displays incorrect data

Problem

The list of transactions should be the debtor transactions which are not fully paid and the Due Date is older than the current operating date.  Currently it displays transactions where the period number of the DB_Trans.TranDate is > 0.

Solution

SQL skills are required

A sound knowledge of SQL Management Studio is required to complete this task.



The two stored procedures to be modify are:

  • usp_JIWA_Dashboard_Indicator_CRM_MyDebtorInvoicesOverdue

  • usp_JIWA_NavigationList_MyDebtorInvoicesOverdue

The issue has been logged for correction in 7.01.01.00.  This script corrects these stored procedures for 7.00.175 and 7.01.00 databases.  Download and apply to the database.

Related articles







Related content

CRMGT040 - Creditors Listing - Transaction Due Date Report - V 7.00.175.00 SR13, V 7.02.01 SR4
CRMGT040 - Creditors Listing - Transaction Due Date Report - V 7.00.175.00 SR13, V 7.02.01 SR4
More like this
CRM Dashboard My Customers sales for Sales This Month are incorrect - 7.01.00, 7.02.00 and 7.02.01
CRM Dashboard My Customers sales for Sales This Month are incorrect - 7.01.00, 7.02.00 and 7.02.01
More like this
Debtors statements to print un-aged fully allocated transactions
Debtors statements to print un-aged fully allocated transactions
More like this
CRTRN050 - Outstanding Creditor Invoices includes creditor purchases - 7.02.01 and prior
CRTRN050 - Outstanding Creditor Invoices includes creditor purchases - 7.02.01 and prior
More like this
Invoicing Timesheets and writing off an amount is not showing in JCMGT070 - Job Cost Work in Progress
Invoicing Timesheets and writing off an amount is not showing in JCMGT070 - Job Cost Work in Progress
More like this
Standard invoice lists all the serial numbers invoiced rather then the serial number applicable to the delivery - D02 and higher
Standard invoice lists all the serial numbers invoiced rather then the serial number applicable to the delivery - D02 and higher
More like this