How to change the serialised item on subsequent snapshots

Problem

• New sales order with serialised stock on back order (Manual back order mode).  Process the order

• Create a new snapshot and deliver the serialised stock and save

• Close the sales order form and reload it and you can't change the serial numbers for the items selected

Solution

• You need to select Reduce Deliveries from the Utilities tab and save.  That recreates the back orders and puts the stock back.
  
  

  Open

  

• Process the order

• Create a new snapshot and deliver the correct serial numbers for each item and save

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