FAQs


TitleCreatorModified
Changing the standard Jiwa SQL Login and Report SQL Login UsersMonica HollidayJan 16, 2024
Host Processes and SPIDs explainedJulie HanlonJan 10, 2024
Jumping around when scrolling through a listJulie HanlonSept 08, 2023
Are items recorded in the 'Demand' field on sales orders recorded anywhere?Beth BlokJun 26, 2023
Which version of Crystal Reports should I use?Julie HanlonJun 15, 2023
How can I use keyboard shortcuts in JiwaJulie HanlonApr 27, 2023
Helpdesk refers to "Former User"Julie HanlonApr 27, 2023
How can I credit goods into stock after I've saved a credit note?Julie HanlonMar 28, 2023
Does taking a parent / head office account off 'On Hold' take the child / branch office accounts off 'On Hold'Beth BlokDec 07, 2022
Can rebates be entered as import costs to reduce the cost of the stock lines?Beth BlokNov 21, 2022
Why do users have to be explicitly assigned to licences on cloud/hosted SQL Servers?Julie HanlonNov 21, 2022
Why are there 2 sales reports - Sales with COGS by Inventory Class-Current and Class-HistoryBeth BlokNov 21, 2022
How can serial number selection be enforced on a FIFO basis using the sales order Import queueBeth BlokNov 21, 2022
Document filenamesJulie HanlonNov 14, 2022
What does Fix Pricing on a Sales Order do?Monica HollidayNov 03, 2022
Why are my prices changing when I ReApply Quantities or edit quantities?Julie HanlonNov 03, 2022
Move stock from one bin location to another binBeth BlokSept 20, 2022
How do I link Sales Reps to a debtor record?Julie HanlonAug 30, 2022
Backups in Azure deploymentsJulie HanlonAug 03, 2022
End of Financial Year processJulie HanlonJun 30, 2022
What are the technical differences between version 6 and version 7?Julie HanlonMay 06, 2022
Can I use Jiwa for inventory and another system for my accounts?Julie HanlonFeb 23, 2022
Is RRP inc or ex GST?Julie HanlonFeb 17, 2022
What is the difference between the two Production Planning methods?Julie HanlonJan 20, 2022
How can I tell which Jiwa Service Release is installed?Julie HanlonJan 12, 2022
How to schedule an automatic start/stop of a Jiwa serviceMonica HollidayNov 02, 2021
What is the Delivered Liability account in JiwaJulie HanlonOct 15, 2021
How do I enable User Defined fields?Julie HanlonJul 09, 2021
What reports should I check at the end of each month?Julie HanlonJul 08, 2021
How do I re-size the row height in NotesJulie HanlonJun 16, 2021
Perpetual or Periodic Inventory?Julie HanlonMar 26, 2021
Are there any plugins for inter-company transactions?Beth BlokMar 10, 2021
General Ledger Transactions screen can be slow to load or scrollBeth BlokFeb 26, 2021
How long can I keep using Jiwa version 6 for?Julie HanlonFeb 01, 2021
What does undefined mean on the permissions tab of User Group MaintenanceBeth BlokJan 28, 2021
BAS & GST reporting on cash (or payments) basis, not accrualJulie HanlonDec 16, 2020
Why doesn't the CAL Usage tab appear in Jiwa 7.01.00 onwards?Julie HanlonOct 13, 2020
SOH showing items returned on credit note, but items are not on the credit note.Julie HanlonOct 06, 2020
Serial Numbers vs Expiry DatesJulie HanlonAug 28, 2020
How can I find out who is logged into Jiwa - version 7.01.00 and higher?Beth BlokJun 09, 2020
What is the purpose of the Allocated field on the inventory maintenance Transaction Detail tab?Beth BlokMay 05, 2020
Suppressing update pricing message when converting a quote to a sales orderBeth BlokApr 02, 2020
Can the header section of a sales order credit note be made red?Beth BlokDec 10, 2019
Can I apply Custom Columns to search windows?Beth BlokNov 22, 2019
Why do I need to activate a Manual Back Order Release batchBeth BlokNov 22, 2019
How do I define page settings, tray etc for a printer in WindowsBeth BlokNov 11, 2019
What report can I use that will give me a listing of outstanding creditor transactions with sub-totals?Beth BlokJun 19, 2019
Why am I still getting the message that my licences will expire when I have imported new extended licences?Julie HanlonAug 20, 2018
How can I search for remarks entered in the Payments tab of sales orders?Beth BlokJul 03, 2018
Can I get a debtor statement to group and sub-total by parent and then child accountsBeth BlokNov 04, 2017