FAQs

FAQs


TitleCreatorModified
Changing the standard Jiwa SQL Login and Report SQL Login UsersMike SheenJul 23, 2025
Why doesn't the CAL Usage tab appear in Jiwa 7.01.00 onwards?Mike SheenJul 23, 2025
Why doesn't D01 show 'Processed' after D02 has been created?Mike SheenJul 23, 2025
Why do users have to be explicitly assigned to licences on cloud/hosted SQL Servers?Mike SheenJul 23, 2025
Why do I need to activate a Manual Back Order Release batchMike SheenJul 23, 2025
Why are there 2 sales reports - Sales with COGS by Inventory Class-Current and Class-HistoryMike SheenJul 23, 2025
Why are my prices changing when I ReApply Quantities or edit quantities?Mike SheenJul 23, 2025
Why am I still getting the message that my licences will expire when I have imported new extended licences?Mike SheenJul 23, 2025
Which version of Crystal Reports should I use?Mike SheenJul 23, 2025
Which ledger accounts do stock transfers post to?Mike SheenJul 23, 2025
Where do you set the decimal places for the system?Mike SheenJul 23, 2025
Where are journals coming from that have the Source as 'Creditor Allocation Batch'Mike SheenJul 23, 2025
What screen resolution is supported by Version 7Mike SheenJul 23, 2025
What reports should I check at the end of each month?Mike SheenJul 23, 2025
What report do I use to reconcile the Import Cost Clearing account?Mike SheenJul 23, 2025
What report can I use to track inventory movements by warehouse?Mike SheenJul 23, 2025
What report can I use that will give me a listing of outstanding creditor transactions with sub-totals?Mike SheenJul 23, 2025
What is the purpose of the Allocated field on the inventory maintenance Transaction Detail tab?Mike SheenJul 23, 2025
What is the difference between the two Production Planning methods?Mike SheenJul 23, 2025
What is the difference between Pooled and Named Jiwa licences?Mike SheenJul 23, 2025
What is the Delivered Liability account in JiwaMike SheenJul 23, 2025
What has replaced the 6.5.13 Document Locator in V7?Mike SheenJul 23, 2025
What does undefined mean on the permissions tab of User Group MaintenanceMike SheenJul 23, 2025
What does Fix Pricing on a Sales Order do?Mike SheenJul 23, 2025
What does Enable Picking flag in System Maintenance > Warehouse Transfer do?Mike SheenJul 23, 2025
What backups are being done for my Azure database?Mike SheenJul 23, 2025
What are the technical differences between version 6 and version 7?Mike SheenJul 23, 2025
What are the Jiwa System RequirementsMike SheenJul 23, 2025
What are Debtor Credit Note types?Mike SheenJul 23, 2025
What algorithm does Jiwa uses to generate the BPay reference numberMike SheenJul 23, 2025
Suppressing update pricing message when converting a quote to a sales orderMike SheenJul 23, 2025
SOH showing items returned on credit note, but items are not on the credit note.Mike SheenJul 23, 2025
Serial Numbers vs Expiry DatesMike SheenJul 23, 2025
Perpetual or Periodic Inventory?Mike SheenJul 23, 2025
Jumping around when scrolling through a listMike SheenJul 23, 2025
Is RRP inc or ex GST?Mike SheenJul 23, 2025
How to schedule an automatic start/stop of a Jiwa serviceMike SheenJul 23, 2025
How long can I keep using Jiwa version 6 for?Mike SheenJul 23, 2025
How is the minimum sell price calculated in Jiwa?Mike SheenJul 23, 2025
How is the inventory image stored in the databaseMike SheenJul 23, 2025
How does the Cost method of apportioning work in Landed Cost?Mike SheenJul 23, 2025
How does ShowOnlyUserDebtors work?Mike SheenJul 23, 2025
How does putting a debtor On Hold impact creating sales orders?Mike SheenJul 23, 2025
How do I re-size the row height in NotesMike SheenJul 23, 2025
How do I link Sales Reps to a debtor record?Mike SheenJul 23, 2025
How do I investigate a debtors or creditors reconciliation variance?Mike SheenJul 23, 2025
How do I enable User Defined fields?Mike SheenJul 23, 2025
How do I define page settings, tray etc for a printer in WindowsMike SheenJul 23, 2025
How can serial number selection be enforced on a FIFO basis using the sales order Import queueMike SheenJul 23, 2025
How can I use keyboard shortcuts in JiwaMike SheenJul 23, 2025