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FAQs

FAQs

TitleCreatorModified
How can I use keyboard shortcuts in Jiwa?Mike SheenApr 16, 2026
Can I apply Custom Columns to search windows?Mike SheenApr 16, 2026
How do I enable User Defined fields?Mike SheenMar 11, 2026
How do I enable User Defined fields?Julie HanlonMar 11, 2026
Can the header section of a sales order credit note be made red?Mike SheenMar 09, 2026
Can non inventory items on quotes be imported into Service Manager jobs?Mike SheenMar 09, 2026
How can I tell whether my Jiwa Plugin Scheduler Service is running?Mike SheenMar 09, 2026
Does taking a parent / head office account off 'On Hold' take the child / branch office accounts off 'On Hold'Mike SheenMar 09, 2026
Document filenamesMike SheenMar 09, 2026
How does putting a debtor On Hold impact creating sales orders?Mike SheenFeb 16, 2026
How does ShowOnlyUserDebtors work?Mike SheenFeb 16, 2026
How is the inventory image stored in the databaseMike SheenFeb 16, 2026
Are items recorded in the 'Demand' field on sales orders recorded anywhere?Mike SheenFeb 16, 2026
How can I search for remarks entered in the Payments tab of sales orders?Mike SheenFeb 16, 2026
What are the Jiwa System RequirementsMike SheenFeb 16, 2026
What is the purpose of the Allocated field on the inventory maintenance Transaction Detail tab?Mike SheenFeb 13, 2026
Which ledger accounts do stock transfers post to?Mike SheenFeb 12, 2026
How can I find out who is logged into JiwaMike SheenFeb 12, 2026
Can I take up un-allocated credit notes when paying my suppliers?Mike SheenFeb 11, 2026
Changing the standard Jiwa SQL Login and Report SQL Login UsersMike SheenJul 23, 2025
Why doesn't D01 show 'Processed' after D02 has been created?Mike SheenJul 23, 2025
Why do users have to be explicitly assigned to licences on cloud/hosted SQL Servers?Mike SheenJul 23, 2025
Why do I need to activate a Manual Back Order Release batchMike SheenJul 23, 2025
Why are there 2 sales reports - Sales with COGS by Inventory Class-Current and Class-HistoryMike SheenJul 23, 2025
Why am I still getting the message that my licences will expire when I have imported new extended licences?Mike SheenJul 23, 2025
Where do you set the decimal places for the system?Mike SheenJul 23, 2025
Where are journals coming from that have the Source as 'Creditor Allocation Batch'Mike SheenJul 23, 2025
What screen resolution is supported by Version 7Mike SheenJul 23, 2025
What reports should I check at the end of each month?Mike SheenJul 23, 2025
What report do I use to reconcile the Import Cost Clearing account?Mike SheenJul 23, 2025
What report can I use to track inventory movements by warehouse?Mike SheenJul 23, 2025
What report can I use that will give me a listing of outstanding creditor transactions with sub-totals?Mike SheenJul 23, 2025
What is the difference between the two Production Planning methods?Mike SheenJul 23, 2025
What is the difference between Pooled and Named Jiwa licences?Mike SheenJul 23, 2025
What does undefined mean on the permissions tab of User Group MaintenanceMike SheenJul 23, 2025
What does Fix Pricing on a Sales Order do?Mike SheenJul 23, 2025
What does Enable Picking flag in System Maintenance > Warehouse Transfer do?Mike SheenJul 23, 2025
What backups are being done for my Azure database?Mike SheenJul 23, 2025
What are Debtor Credit Note types?Mike SheenJul 23, 2025
What algorithm does Jiwa uses to generate the BPay reference numberMike SheenJul 23, 2025
Suppressing update pricing message when converting a quote to a sales orderMike SheenJul 23, 2025
SOH showing items returned on credit note, but items are not on the credit note.Mike SheenJul 23, 2025
Serial Numbers vs Expiry DatesMike SheenJul 23, 2025
Perpetual or Periodic Inventory?Mike SheenJul 23, 2025
Jumping around when scrolling through a listMike SheenJul 23, 2025
Is RRP inc or ex GST?Mike SheenJul 23, 2025
How to schedule an automatic start/stop of a Jiwa serviceMike SheenJul 23, 2025
How long can I keep using Jiwa version 6 for?Mike SheenJul 23, 2025
How is the minimum sell price calculated in Jiwa?Mike SheenJul 23, 2025
How do I re-size the row height in NotesMike SheenJul 23, 2025
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