No Valid Licence Available

No Valid Licence Available

Problem

The message "No Valid Licence Available" occurs when logging into Jiwa, or loading a form.

Solution

There are several possible causes:

  • The Licence is expired (The 14 days update period has passed without a new licence code being imported into the database and there is already another user logged in)

Solution: 

Contact your Jiwa Solution Provider and get them to organize a new licence code. 
(Make sure your Jiwa Maintenance invoice is fully paid)

  • All Jiwa Cals are already used 

Solutions: 

  • Your Remote connection crashed Jiwa didn't release your licence and you are sure that not more users are logged int than Cals are purchased

Solution: 

Wait until another user has logged out from Jiwa and try to login again

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