Object reference not set ..DisplayShipmentLine error when loading the Shipment form

Owned by Beth Blok (Unlicensed)
Last updated: May 16, 2017
1 min read

Problem

Loading a shipment errors for one user only.  Logging in on another machine as that user makes no difference.

Solution

SQL skills are required

Sound knowledge of SQL is required to complete this task


The issue is corrupt custom columns information for that user for that form.  Delete records from the SY_UserProfile table for that user where Section contains the word 'Shipment'.  You may want to refine the query to only remove the lines applicable to the specific tab being reported.  Here's an example of data being returned to the grid when querying SY_UserProfile for the shipment form.