Is there a way to 'kill' or terminate a user session?
Users may end a terminal server session or turn off their computer without logging out of Jiwa. This can leave the user logged in and consuming a Jiwa licence.
Step-by-step guide
SQL skills are required
A working knowledge of SQL Management Studio is required to complete this task
Run the following script to identify the session to be ended
SELECT sys.sysdatabases.name [database name], hostname, program_name, sysprocesses.spid
FROM sys.sysprocesses
JOIN sys.sysdatabases ON sys.sysdatabases.dbid = sys.sysprocesses.dbid
WHERE program_name like 'Jiwa Financials%'
ORDER BY [database name] desc
From the resulting list, identify the relevant session to end.
In this example session 66 is to be ended. Run the following
KILL 66