Back Orders

Owned by Julie Hanlon
Last updated: Apr 05, 2024 by Monica Holliday
1 min read

Back order records are created from sales orders as follows:

  • Invoice Order - when the sales order is Processed

  • Active Order - when the sales order is Saved

What this means is that the Manual Back Order Release form will only display back order records for

  • Invoice orders where the status is Processed

  • Active orders where the status is unprocessed OR processed.