Process Back Orders

Overview

This procedure will process orders that are waiting to have some products delivered that have been placed on back order.

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Defining the Form

Field

Description

Field

Description

Only Process for These Document Types

Provides the facility to run the process for a specific module or selected modules.  Ctrl + click allows for multiple selection.

Ignore Higher Priority Back Orders

Can be used when running the process for one or more selected modules only so back orders for other modules can be ignored.

All Warehouses

Processes all back orders for all warehouses

Specific Logical Warehouse

Allows the process to be restricted to a specific Logical Warehouse.

Specific Physical Warehouse

Allows the process to be restricted to a specific Physical Warehouse.

Specific Invoice

Allows the process to be run for a single invoice.  All higher priority back-order records are ignored if this option is selected.

Extended Inventory Selection

Allows the process to be restricted to specific inventory items.  

Part No

Details are populated when Specific Invoice or Extended Inventory Selection has been ticked.

Description

Details are populated when Specific Invoice or Extended Inventory Selection has been ticked.

Printing

Controls what will be printed during the process.

Sales Order Printing

  • None - nothing will print.

  • Print invoices only - only reports with the type of Invoice attached print.

  • Print all sales order reports - all valid reports will be printed.

Process Back Order Example

 

Customer wishes to process back orders on Work Orders when you have back orders on Sales Orders.

 

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  • Once stock have been received in, open the Process Back Order Form

  • Tick "Only Process For These Document Types"

  • Highlight "Work Orders" only.

  • Tick "Ignore Higher Priority Back Orders:

  • Click on Process.

 

The key to remember here is tick “Ignore higher Priority Back Orders”. This can be used for other modules as well.

  • Open Work Order form. Navigate to Work Order that had the back order waiting to be fulfilled.