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Problem

The message "No Valid Licence Available" occurs when logging into Jiwa, or loading a form.

Solution

  1. Contact your System Administrator and get them to clear out the crashed Remote Desktop Connections, if using Remote Desktop
  2. Load Jiwa and click 'Yes' on the No Valid Licence Available message
  3. If error messages are returned for plugins confirm each message with clicking the 'Ok' button
  4. An empty form is loaded
  5. Close Jiwa properly and log back into Jiwa

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