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Problem

Sales order archiving can sometime give thefollowing errors. Can apply to 7.00.175 and 7.01.00 databases.

  • String or binary data would be truncated.  

The error is caused when there are sales orders with Email logs which have message bodies greater than 255 characters in length. Another cause of the error is when the PrintlogID is greater than 20 characters in length.


  • Archiving sales orders that included lines for service manager jobs errored as follows:

The problem was caused by service manager jobs linking part lines to sales order lines.  Download and apply the attached stored procedure to the relevant database.

Solution

SQL skills are required

A working knowledge of SQL Management Studio is required to complete this task

Download and apply the attached modified stored procedure to correct the issue.  The issue has been correct in 7.01.01 under DEV-5934.



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