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About Service Releases


Jiwa 7 Service Releases are cumulative, and later Service Releases supersede earlier Service Releases.

This means you only need to install the most recent Service Release to obtain all the fixes of previous Service Releases.  Installing a later Service Release will automatically remove older Service Releases.

Installing a later version of Jiwa will also remove any service releases for previous versions.


Where to Obtain


The service release is obtained from the downloads page of the support portal.


How to Install


Typically the .msp file, once downloaded can by run simply by double-clicking the file to run.

However, if an error such as the following occurs:

"A file that is required cannot be installed because the cabinet file <%path%>\disk1.cab has an invalid digital signature.  This may indicate that the cabinet file is corrupt"

Then you should open an elevated command prompt and run the .msp from there.  An elevated command prompt is simply a command prompt run as Administrator.

Stop Jiwa Services and close Jiwa applications

Before installing, you should ensure any applications or services using Jiwa components - such as the Jiwa Plugin Scheduler Service, or the Jiwa REST API are stopped. The installer will set the Startup Type to "Disabled", so it's important to note that after the installation is completed you should set your Startup Type - preferably to "Automatic" and then restart the service again.

Make sure there is no Jiwa Application (Jiwa.exe) running on the machine or an error may occur "Error writing to file" or similar.


How to remove


To remove a service release Jiwa needs to be Uninstalled first. 

In Windows Control Panel Add/Remove programs - Uninstall Jiwa - All related service releases will be uninstalled at the same time.

Re-install Jiwa again then install the required Service Release.


Issues Addressed In Service Release


Jiwa 07.02.01.00 Service Release 10 includes all issues addressed in Jiwa 07.02.01.00 Service Release 9 in addition to the following:

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Obtaining the latest REST API

As service releases cannot make database changes, to obtain the latest REST API plugin, you must extract it from the IIS Web package which is updated in this Service Release.

The web package is located in the Program Files (x86)\Jiwa Financials\Jiwa 7\JiwaAPI folder and is named JiwaAPI.zip. Extract the contents of this archive to a folder and locate the Plugin REST API.xml and import this into Jiwa using the Plugin Maintenance form.

NOTE: Using the latest REST API plugin will require all clients to have the same Service Release installed, as the plugin is dependent on changes only introduced in this Service Release.


Cumulative Issues Addressed In Service Release


A complete list of all issues addressed:

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