Problem
If you create a snapshot for a serialised item once saved you cannot edit the selection of the item.
Solution
...
- New sales order with serialised stock on back order (Manual back order mode). Process the order
- Create a new snapshot and deliver the serialised stock and save
- Close the sales order form and reload it and you can't change the serial numbers for the items selected
Solution
- You need to select Reduce Deliveries from the Utilities tab and save. That recreates the back orders and puts the stock back.
Image Added - Process the order
- Create a new snapshot and deliver the correct serial numbers for each item and save
Related articles
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| spaces | J7UG |
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| cql | label in ( "sales_orders" , "serial_numbers" , "snapshot" ) and type = "page" and space = "J7UG" |
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| labels | sales_orders snapshot serial_numbers |
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