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Multi-factor authentication is not currently supported by the "Email - Configuration Microsoft Graph REST API" plugin, so we must ensure that this is disabled you should enable this on user accounts in Office 365. Follow the steps below to set these permissions and disable enable multi-factor authentication.
STOP PRESS: Multi-factor authentication is supported in the latest non-release version of the plugin. Enquire on the helpdesk for details
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Multi-factor authentication is a mechanism that adds an extra layer of security to an account. Every time a user logins in, they must also pass a second challenge such as entering a one-time pass-code sent to a mobile phone or generated by an authenticator app. |
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3. On the left hand menu, expand the "Users" section, and choose "Active Users". From the list of users click on the entry for the user that you want disable enable multi-factor authentication. Scroll to the bottom of the "Account" section and click on the "Manage muli-factor authentication" link.
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4. You will now be taken to a separate page. You must now select the user again, and then on the right hand side click the "Disable" link (Note: the screen shot below shows the right hand side link as "Enable" because multi-factor authentication is already disabled for this particular user).
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| title | Disable! |
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Enable" link.
Testing
To test that emailing has been configured correctly log in to Jiwa. If you are already logged in to Jiwa, log out and back in to ensure that the "Email - Configuration Microsoft Graph REST API" plugin has it's new "ClientID" and "TenantID" system setting values applied. Go to System Settings → Email → Email Maintenance and create a new email record. The "From" address should already be correctly populated as per your Staff Maintenance record. Enter a "To" address, Enter a "Subject" and "Body" and ensure that the "Status" is set to "Sent". Save. No error message should be given. Check the inbox of the "To" address email account and/or the sent items of the "From" address email account to confirm that the email message was received/sent.
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