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There are several possible causes. The Licence is expired (The 14 days update period has passed without a new licence code being imported into the database and there is already another user logged in) Solution: Contact your Jiwa Solution Provider and get them to organize a new licence code. All Jiwa Cals are already used Solution: Wait until another user has logged out from Jiwa and try to login again Your Remote connection crashed Jiwa didn't release your licence and you are sure that not more users are logged int than Cals are purchased Solution: Wait until another user has logged out from Jiwa and try to login again
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