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The Contact Name and address details on the Delivery Address tab of the sales order is what is sent to Machship as the delivery address in order for it to determine which carrier and which cost(s) apply - so ensure these are set.
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The Contact Email Address and Contact Phone are custom fields introduced by the Machship plugin. These fields are automatically set when a contact name is selected, but the values can be overridden.
When a sales order is first created, or a debtor changed on a sales order the Contact Name is selected as the first contact name from the debtor maintenance form, and the Email Address and mobile phone number are populated into the respective delivery address fields.
Contact names on the debtor maintenance form can be ordered as desired, so if the first contact of a debtor is not the desired contact for deliveries, then move the desired contact to be the first contact on the debtor maintenance form.
On the Freight tab of a sales order, change the Status to Ready To Send and press the Send To Freight System button to create a consignment. The Use Least Cost checkbox can be used to instruct Machship to use the lowest cost option for carrier and service selection - leaving unchecked and Machship will use the fastest option.
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