Page Comparison

About Service Releases

Jiwa 7 Service Releases are cumulative, and later Service Releases supersede earlier Service Releases.

This means you only need to install the most recent Service Release to obtain all the fixes of previous Service Releases.  Installing a later Service Release will automatically remove older Service Releases.

Installing a later version of Jiwa will also remove any service releases for previous versions.

Where to Obtain

The service release is obtained from the downloads page of the support portal.

How to Install

Typically the .msp file, once downloaded can by run simply by double-clicking the file to run.

However, if an error such as the following occurs:

"A file that is required cannot be installed because the cabinet file <%path%>\disk1.cab has an invalid digital signature.  This may indicate that the cabinet file is corrupt"

Then you should open an elevated command prompt and run the .msp from there.  An elevated command prompt is simply a command prompt run as Administrator.

How to remove

The Windows Control Panel Add/Remove programs - View installed updates lists the updates installed and provides a way of uninstalling a Service Release.

Uninstalling 07.02.01.00 SR2 will restore the system to the state prior of installation of SR2.

The appearance of the Service Release in the Installed Updates list is also the method of indicating if the Service Release is installed.

Special Instructions

The following Troubleshooting and How To articles may also be of interest - they address issues which cannot be fixed by the installation of the service release, but contain information, scripts, reports or plugins to address other issues.

• Change debtor allocations on transactions that have been aged out
• Changing bin locations for a range of stock lines using Multi Select instead of copy and paste - 7.02.01 SR1 and higher
• Creditor remittance email did not have tokens for FX values
• Deleting warehouse back orders did not update the IN_OnBackOrder table - 7.02.00
• Does taking a parent / head office account off 'On Hold' take the child / branch office accounts off 'On Hold'
• Emailing debtor statements may error where the debtor company name is long - 'String or binary data ...'
• EX GST Total is not always correct in the standard invoice report - 7.02.01
• Inventory reports have been re-formatted for readability
• Making Quote from a Sales Order errored if the sales order included a kitted item
• Plugin to implement the ability to 'Insert New Inventory Item' in a quote
• POINF022 - Replenish ReOrder report ignored the criteria selection for 'BOM Parents?'
• POS plugin updated to correct rounding variances when using the POS form - 7.02.01
• EX GST Total is not always correct in the standard invoice report - 7.02.01
• Emailing debtor statements may error where the debtor company name is long - 'String or binary data ...'
• Changing bin locations for a range of stock lines using Multi Select instead of copy and paste - 7.02.01 SR1 and higherSorting on the Invoice No field in debtors Customer Activities > Unprocessed Sales Order is disabled
• Standard invoice lists all the serial numbers invoiced rather then the serial number applicable to the delivery - D02 and higher
• Does taking a parent / head office account off 'On Hold' take the child / branch office accounts off 'On Hold'
• Unactivated GRN Reversals appear incorrectly in the Transaction History tab of inventory
• Trial Balance period end date for Next Year period 12 is incorrect where there are only 2 unrolled years in GL Setup form
• Sorting on the Invoice No field in debtors Customer Activities > Unprocessed Sales Order is disabledUnactivated GRN Reversals appear incorrectly in the Transaction History tab of inventory
• Warehouse Summary grid Unprocessed Sales Orders to exclude unprocessed credit notesDeleting warehouse back orders did not update the IN_OnBackOrder table - 7.02.00

Issues Addressed In Service Release

Jiwa 07.02.01.00 Service Release 2 includes all issues addressed in Jiwa 07.02.01.00 Service Release 1 in addition to the following:

Cumulative Issues Addressed In Service Release

A complete list of all issues addressed: