When requested by Jiwa Support for a backup of a database these are the steps to follow
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Create the backup
Create a BACPAC file for cloud / Azure hosted databases or very large databases (see instructions here Manual Backups#ManuallyCreatingaBACPACBackup(.bacpac))
Otherwise, create a manual .bak backup (see instructions here Manual Backups#ManuallyCreatingaBackup(.bak))
Upload the backup
Steps to upload the database onto our FTP site:
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